Good quality of stones and looks very nice.
Had the necklace for less than week. Wore it the other day and the crystal pendant fell to the floor as the chain had snapped whilst I was wearing it.
Dear valued customer,
Thank you for your feedback regarding our Rose Quartz Pendant. We take all feedback seriously and apologize for any inconvenience caused by the necklace chain breaking. We have already sent a replacement chain to you and hope that it will meet your expectations. We truly appreciate your support and hope you continue to enjoy our products.
Best regards,
Customer Service Team
We purchased the bracelet as a birthday gift and it was very well received. I thought the gift box was nicely presented but it would have been nice if there were some information included about the stones and their meanings. I had to hand write this on the box for the recipient.
Dear valued customer,
Thank you for taking the time to leave a review for our Tiger Eye and Citrine bracelet. We are so glad to hear that it was well received as a birthday gift. We appreciate your feedback regarding the gift box presentation and will definitely take this into consideration for future orders. Thank you again for your support and suggestions.
Wishing you all the best,
Customer Service Team
Till now I didn't receive any items,
Hi there! Thank you for your review. We apologize for any inconvenience you may have experienced. Our records show that multiple attempts were made to deliver your order, however, we were either unable to reach you or the delivery was rescheduled by you. We also have confirmation that the order was successfully delivered. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our product and we hope you enjoy it. Have a great day!
Stones looks real and good , looks as described.
I absolutely love this Labradorite pendant! The quality is amazing and the energy it carries feels calming and uplifting. It’s beautifully crafted and feels very special when I wear it. Thank you for creating such a meaningful piece.
It's so elegant bracelet,. I like it.
But I have a suggestion if you can make add some stone which is not included this bracelet. I would lovely to buy it again.
Too big beads and the yellow thread too long
I bought this gift for a friend to say thank you. She absolutely loved it. It’s beautifully made and great quaility.
I love the bracelet. It looks so pretty and I feel so much more relaxed with it.
Product seems legit. I would have rated them 5 stars but the courier ruins the delivery.
Thank you for your review! We are glad to hear that you are enjoying our Aventurine, Pyrite & Citrine Bracelet for Abundance. We apologize for any inconvenience caused by the courier and will do our best to improve the delivery process. We value your feedback and appreciate your support. Have a wonderful day!
2nd purchase and satisfied customer again
Delivered broken
Hello,
Thank you for bringing this to our attention. We apologize that your Citrine Cluster arrived damaged. Please reach out to our customer service team at support@rawspiritual.com and we will be happy to assist you with a replacement. We value your satisfaction and want to make things right. Thank you for choosing our product.
Best,
Customer Service team
Citrine crystal was delivered with 2 pieces chipped out…
Hi there,
Thank you for bringing this to our attention. We apologize for the inconvenience caused and we will make sure to replace the crystal for you. Please let us know if there is anything else we can assist you with at support@rawspiritual.com or you can log in to your account and request for replacement directly.
Best,
Customer Service Team
bracelet is already damaged and very loose on my hand, the fabric lock is not working
Hi there! Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the damaged bracelet. Could you please send us a picture of the bracelet with the order details to support@rawspiritual.com? This will help us resolve the issue for you as soon as possible. Thank you for your cooperation and we look forward to making this right for you. Have a great day!
I'm so happy, love the shape and the color !
